About work - 'The Control technique'

I am wondering how to deal with work issues. Some of it is complex some is private which prevents me from a full disclosure detailing the type of morons I deal daily. Still I think I can use some blogging therapy to keep track of what techniques works and which one makes matters worse. This week Technique will be 'shut up and listen'. All information related to work will be documented as a series of statements and recommendations. avoiding verbal confrontations at all cost.
Mantra for this period: 'If I loose this work it is not the end of the world' Keep a very Zen type of work ethic.
I will monitor and report each Wednesday night, see how I do and what needs correcting.
Of course there is the "out of control" tactic in which I make sure that I confront each incompetent who is on my way with the crudest approach and see hwo they take harsh criticism.
Finally the Picard approach is the one that appeals to me the most, basically is based on absolute integrity and a strong moral centre.